So funktioniert die Oticon-On App für Apple und Android

How the Oticon-On app works for Apple and Android


The Oticon-On app enables remote control of compatible hearing aids. It is available for Apple and Android. This allows you to use your smartphone to switch between hearing programs, monitor the battery level and adjust the volume. A particularly handy feature of the app: if you have lost your hearing aid, the app can help you find it.

The functions of the app for Android and Apple are almost identical. Nevertheless, with the IOS version, you have additional features such as the external microphone. Also, some Windows phones are not supported and therefore cannot be connected to the hearing aids.

You can download the app for free from the App Store or Google Playstore. If you need an older version than currently offered, you have the option to download and install the Oticon app installation file. It is also possible to use the demo version without hearing aids to see if you also like the app and want to use it. It is also possible to connect to the hearing aids when you are not in the immediate vicinity. The range for a possible connection is 10 meters, regardless of what environment you are in.

The Oticon app is compatible with these devices


In principle, the Oticon is compatible with all major smartphones with a few exceptions. When installing, check that your phone has all the latest updates. For Android smartphones, compatibility depends on the particular model and Android software. If you connect the app to a new device and have already used it, unconnect the old device first. This will help you avoid confusion with the different devices.

Which I-Phone do I need for the Oticon app?

The Oticon app works with I-Phone 5 and above with the latest IOS version. It must be able to run IOS version 10.3 or higher to connect the hearing aid to it. Additional features exist in the Oticon app for the I-Phone.

These Android devices cannot be connected to the Oticon app


Not all Android smartphones can be connected with the current version. However, Oticon is working to make the new 1.0.10 version available to all smartphones. For now, these smartphones are not compatible with 1.0.9:

  • All smartphones in the Sony Z5 family
  • .
  • HTC One M8 and sub-models
  • Sony Xperia XA
  • Sony Xperia E5
  • Huawei Mate 8
  • Huawei P9
  • Alcatel Pop 4+
  • Motorola Moto E3

This also includes all other devices that currently still work with Android 6.0. Check to see if you can install a software update or use an older version of the Oticon app to continue using it.

In total, you can have up to eight smartphones paired. However, only one device can actively control the hearing aids at a time. To avoid problems, you should turn off Bluetooth on the other paired devices when you want to stream audio. One connection slot is always reserved for the TV adapter. To connect the smartphone to the hearing aids, you have to connect the left and right device individually. The smartphone will inform you when the connection has worked.


These are the benefits of the Oticon app


The Oticon app offers you several ways to customize your hearing aid. It allows you to discreetly adjust the volume of your hearing aids, and you decide if you want to adjust the volume for each hearing aid separately. You can also use the app when you want to change the hearing program.

Furthermore, you can also use the app to keep track of the charge level of batteries or rechargeable batteries of your hearing aids. You can also set your app to display a notification when your hearing aid battery or rechargeable battery is almost empty. Then don't forget to charge your hearing aid in time when it runs out.


Do you have problems with ringing in your ears? The Tinnitus SoundSupport feature helps you with sounds that can provide temporary relief from your symptoms. To use this function, however, you must first have it activated by your hearing care professional. To do so, simply contact your personal acoustician.

ITTP or the Internet of Things. ITTP requires you to create an account with Oticon. Once you create an account, you can control their Internet-connected devices through the hearing aid and have notifications sent to you. For example, when someone is at the front door or the washing machine has finished the laundry.

You will need an Oticon TV adapter if you want to stream sounds from your TV to your hearing aids. The Oticon ON app gives you the ability to control the volume of the sound you stream and manage external ambient noise. You can use multiple TV adapters to stream sound on different TVs. The app lets you control and name each of your connections. This allows you to switch between the different devices if, for example, you want to watch TV in a different room.

Differences between Apple and Android


For Apple users, Oticon's app includes an external microphone. This allows you to use your phone as a microphone. You then give that to your conversation partners to use your hearing aids as headphones.

This streams voices directly into your ear. This can help you hear voices better when you are in a crowded room or further away from a speaker. For example, during a lecture. Unfortunately, this handy feature is not available for Android devices. These use the Oticon Connect Clip as an external microphone instead.

As an Apple user, you activate the external microphone by clicking the corresponding icon on your screen. Before doing so, select a general listening program. If the icon lights up green, the activation has worked. Then hand the person you are talking to their phone and ask them to speak into the microphone.


To connect the smartphone to your hearing aids


Turn on the hearing aid and place it near your smartphone. Select Accessibility in the settings and then search for your hearing aids. Your smartphone will show you the hearing aid and all you need to do is allow pairing. If you have two hearing aids, you will need to confirm pairing for each hearing aid separately.


Should you have any further questions about the app, please visit Oticon's website for detailed operating instructions and videos on how to set up the Oticon app.